# Plans and billing

Compare access, change a subscription, cancel, and find receipts.

Your workspace's plan determines its model access, connectors, upload limits, and included usage. Open **Settings > Billing** to see the subscription for the selected workspace. Check [current pricing](https://anara.com/pricing) and the checkout total before buying.

## Choose a plan [#choose-a-plan]

| Plan               | Models and research modes                                           | Connectors                                                    |
| ------------------ | ------------------------------------------------------------------- | ------------------------------------------------------------- |
| Free               | Auto, daily usage allowance                                         | Zotero and Mendeley                                           |
| Plus               | Auto, larger weekly allowance                                       | Free connectors, science databases, and curated apps          |
| Pro                | Manual model selection, weekly allowance                            | Plus connectors, cloud storage, Gmail, and custom MCP servers |
| Max 5x and Max 20x | Manual models, Deep Search, Model Council, larger weekly allowances | Pro connectors plus connectors available to Max               |
| Enterprise         | Access depends on the Enterprise tier                               | Includes Enterprise connector access                          |

Max 5x and Max 20x provide five and twenty times the standard Pro allowance respectively. They share the same research-mode entitlements. Existing or negotiated plans can differ, so use your workspace's Billing and Usage pages for its subscription and allowance.

## Upgrade or change billing frequency [#upgrade-or-change-billing-frequency]

1. Select the workspace you want to change.
2. Open **Settings > Billing** and choose **Upgrade** or the available plan action.
3. Select the plan and billing frequency.
4. Review the charge and effective date before confirming.

The checkout or billing portal shows proration and the date a change takes effect. A subscription charge, a plan-change charge, and a credit purchase can appear as separate charges.

## Payment methods, invoices, and receipts [#payment-methods-invoices-and-receipts]

Choose **Manage billing** beside **Billing details** to open payment methods, invoices, and receipts. If a payment fails, update the payment method there. If you cannot manage billing, ask the workspace owner to check it.

## Cancel [#cancel]

For a web subscription, open **Settings > Billing > Cancel plan** and complete the cancellation flow. Check the displayed cancellation date. Cancelling stops future renewal at the end shown; it does not delete your account or library.

For an Apple subscription, choose **Manage in the App Store** and cancel through Apple. Deleting the app or your Anara account does not cancel Apple billing. To move to web billing, first turn off Apple auto-renewal, then follow the option in Anara's Billing page and review when web billing begins.

## Unexpected charges and refunds [#unexpected-charges-and-refunds]

Check the invoice description, workspace, date, and amount. [Credit purchases and auto-refills](/guides/usage-and-credits) are separate from your subscription. If a charge still looks wrong, open **Support > Contact us** and provide your account email, the receipt, date, amount, and reason for the request. The team can review the charge. A refund request does not cancel future subscription renewals.

For App Store purchases, use Apple's billing and refund process. For referral or affiliate earnings, see [referrals and affiliates](/guides/referrals).