Plans and billing
Compare access, change a subscription, cancel, and find receipts.
Your workspace's plan determines its model access, connectors, upload limits, and included usage. Open Settings > Billing to see the subscription for the selected workspace. Check current pricing and the checkout total before buying.
Choose a plan
| Plan | Models and research modes | Connectors |
|---|---|---|
| Free | Auto, daily usage allowance | Zotero and Mendeley |
| Plus | Auto, larger weekly allowance | Free connectors, science databases, and curated apps |
| Pro | Manual model selection, weekly allowance | Plus connectors, cloud storage, Gmail, and custom MCP servers |
| Max 5x and Max 20x | Manual models, Deep Search, Model Council, larger weekly allowances | Pro connectors plus connectors available to Max |
| Enterprise | Access depends on the Enterprise tier | Includes Enterprise connector access |
Max 5x and Max 20x provide five and twenty times the standard Pro allowance respectively. They share the same research-mode entitlements. Existing or negotiated plans can differ, so use your workspace's Billing and Usage pages for its subscription and allowance.
Upgrade or change billing frequency
- Select the workspace you want to change.
- Open Settings > Billing and choose Upgrade or the available plan action.
- Select the plan and billing frequency.
- Review the charge and effective date before confirming.
The checkout or billing portal shows proration and the date a change takes effect. A subscription charge, a plan-change charge, and a credit purchase can appear as separate charges.
Payment methods, invoices, and receipts
Choose Manage billing beside Billing details to open payment methods, invoices, and receipts. If a payment fails, update the payment method there. If you cannot manage billing, ask the workspace owner to check it.
Cancel
For a web subscription, open Settings > Billing > Cancel plan and complete the cancellation flow. Check the displayed cancellation date. Cancelling stops future renewal at the end shown; it does not delete your account or library.
For an Apple subscription, choose Manage in the App Store and cancel through Apple. Deleting the app or your Anara account does not cancel Apple billing. To move to web billing, first turn off Apple auto-renewal, then follow the option in Anara's Billing page and review when web billing begins.
Unexpected charges and refunds
Check the invoice description, workspace, date, and amount. Credit purchases and auto-refills are separate from your subscription. If a charge still looks wrong, open Support > Contact us and provide your account email, the receipt, date, amount, and reason for the request. The team can review the charge. A refund request does not cancel future subscription renewals.
For App Store purchases, use Apple's billing and refund process. For referral or affiliate earnings, see referrals and affiliates.